These Terms of Service (“Terms”) govern your use of SMS communications from Ignite Solutions LLC (“we,” “our,” “us”). By opting into and using our A2P (Application-to-Person) SMS campaigns, you agree to these Terms.

1. Acceptance of Terms By providing your phone number and opting in to receive SMS messages from Ignite Solutions LLC, you agree to these Terms. If you do not agree, please do not use our SMS services.

2. Description of SMS Services We may send SMS messages for:• Appointment confirmations, scheduling, and reminders.• Important updates regarding our services. Promotions, offers, and special discounts. Customer support and service-related messages. Standard messaging rates may apply. Check with your mobile carrier for details.

3. Opt-In and Opt-Out• Opt-In: By providing your phone number, you consent to receive SMS messages from us. Opt-Out: You can opt out at any time by replying “STOP” to any message. After opting out, you may receive a final confirmation message, but no further messages will be sent. Help: If you need assistance, reply “HELP” for support. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

4. User Responsibilities By using our SMS services, you agree that: You are the authorized owner of the phone number provided. You will not use our SMS services for any illegal or unauthorized purpose. You will not attempt to disrupt, alter, or misuse the SMS services.

5. Service Availability We strive to provide a reliable SMS experience, but we do not guarantee: Continuous or error-free SMS delivery. Compatibility with all mobile carriers. We are not responsible for delays or issues caused by third-party service providers, mobile carriers, or technical failures.

6. As always, message and data rates may apply for messages sent to you from us and your us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

7. Privacy and Data Protection We respect your privacy and handle your personal information in accordance with our [Privacy Policy]. By using our SMS services, you consent to the collection and use of your information as described in the Privacy Policy listed below.

8. Disclaimer of Warranties Our SMS services are provided “as is” without any warranties, express or implied. We do not guarantee: The accuracy or completeness of SMS content. Uninterrupted or error-free service. We are not responsible for any damages resulting from your use of our SMS services.

9. Limitation of Liability To the maximum extent permitted by law, Ignite Solutions LLC shall not be liable for: Any indirect, incidental, or consequential damages. Any loss of data, profits, or business resulting from the use of our SMS services. Your sole remedy for dissatisfaction with our SMS services is to discontinue use.

10. Modifications to Terms We may update these Terms from time to time. Any changes will be posted on our website, and the effective date will be updated. Your continued use of our SMS services after changes are posted constitutes acceptance of the new Terms.

11. Contact Information For questions or concerns regarding these Terms, contact us at:

Ignite Solutions LLC

[email protected]

(931) 340-8586