Ignite Solutions LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you receive communications from us, including through our A2P (Application-to-Person) SMS campaigns. By engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect, We may collect the following types of information when you opt-in to receive SMS messages from us: Personal Information – Name, phone number, and any other information you provide. Communication Data – Messages exchanged between you and Ignite Solutions LLC. Technical Data – Time, date, and delivery status of messages.

2. How We Use Your Information: We use the information collected to: Send you appointment confirmations, reminders, and updates. Notify you about promotions, discounts, and special offers. Provide customer support and respond to your inquiries. Improve our services and customer experience.

3. We do not sell or share your personal information with third parties for marketing purposes. We do not share your information with: Service providers – Companies that assist us with SMS delivery and communication services. Legal requirements – If required by law or to protect our legal rights.

No mobile or personal information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Disclaimer: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text message services.

4. Your Consent and Opt-Out Options By providing your phone number and opting into SMS messages, you consent to receive text messages from Ignite Solutions LLC. To opt-out of SMS messages at any time, reply with “STOP.” After opting out, you may receive a confirmation message, but no further messages will be sent.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include: Encryption of data during transmission. Secure storage of customer information. Limited access to personal information by authorized personnel only.

6. Your Rights You have the right to: Access and review the personal information we hold about you. Correct any inaccuracies in your information. Request deletion of your information (subject to legal requirements).

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

8. Contact Us If you have any questions about this Privacy Policy or your personal information, you may contact us at:

Ignite Solutions LLC

[email protected]

(931) 340-8586